Summary
Dynamic leader with over 20 years of operations and customer service experience. Detail-oriented, reliable, flexible and creative. Passionate about serving others domestically and abroad.
Education
Purdue University, Indianapolis, Indiana
Themed Entertainment Design Certificate (expected completion May 2022)
Indiana University, Indianapolis, Indiana
Events Management Certificate (completed May 2005)
Indiana University, Indianapolis, Indiana
B.S. Tourism, Conventions and Event Management (completed Dec 2004)
Highlights
- Operations, Leadership and Management
- Hiring, Onboarding and Training
- Customer Service and Interpersonal Relationships
- Staff and Team Development
- Communications and Technical Writing
- Special Event Operations
- Development and Fundraising
- Computer and Technology Proficiency
- Database Management and Administration
- Ticketing and Access Control System Operations